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Gifts & Seat Codes

Using a promo code

Where to enter a promo code at checkout and how discount and trial codes behave.

Last updated July 30, 2026

Promo codes are entered in the checkout drawer. Tick the box labeled I have a promo code, enter the code, and it's validated before you're sent to payment.

  • A promo code replaces other discounts for that purchase rather than stacking with them.
  • Codes apply to one live exam license at a time.
  • Some codes are tied to the email they were sent to and only work on that account, once.
  • Trial codes grant a short access period, currently 14 days, that starts immediately when redeemed rather than waiting for manual activation.

Code not working?

Check that the item in your cart is a live exam license, that the code hasn't already been used, and that you're signed in with the email the code was issued to. If it still fails, send a help request from Settings with the code and the exam you're buying.

Related help articles

  • Receiving gifted access

    How a StudyHaul gift reaches you, how to claim it, and how long gifted access lasts.

  • How exam licenses work

    Licenses are one-time purchases you activate when ready. What activation does, how long access lasts, and the deadlines.

Still stuck?

Sign in and send a help request from Settings. Creating an account is free, and replies arrive in the app within 1 to 3 business days.

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